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    This frame grab image is taken from a video aired by NBC on April 18, 2007. It was sent by Virginia Tech gunman Seung-Hui Cho between his two shooting fusillades.

  • This video frame grab image taken from a video aired...

    This video frame grab image taken from a video aired by NBC News on Wednesday, April 18, 2007 shows Virginia Tech gunman Cho Seung-Hui. The video was part of a package allegedly mailed to the network on Monday, April 16 between Cho's first and second shootings on the Virginia Tech campus. NBC said that a time stamp on the package indicated the material was mailed in the two-hour window between the first burst of gunfire in a high-rise dormitory and the second fusillade, at a classroom building. Thirty-three people died in the rampage, including the gunman, who committed suicide. (AP Photo/NBC) ** NO ARCHIVES NO SALES MANDATORY SALES **

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Lucinda Roy is frustrated. She has reason to be. As head of the English Department at Virginia Tech, she spent the fall of 2005 tutoring a student who had been kicked out of a poetry class for writing verses that accused his classmates of cannibalism and genocide.

He stared at her through mirrored sunglasses, his gaze “blank and pitiless.” Roy tried to get him psychiatric help, but the university’s rules and the mental health system, she concluded, were geared to protecting his privacy rather than his peers’ safety. Sadly, we know how this story turned out: On April 16, 2007, Seung-Hui Cho shot two people to death in a Virginia Tech dormitory, then chained the doors to a classroom building shut and methodically killed 30 more before committing suicide. It was the worst school shooting in American history.

In her uneven memoir, “No Right To Remain Silent: The Tragedy at Virginia Tech,” Roy notes that during his rampage, Cho fired 174 rounds and never uttered a word. In middle school, he had been diagnosed with “selective mutism,” an anxiety disorder that sometimes leaves one unable to speak. But the book’s title isn’t a reference just to Cho’s silence. After the shooting, Roy writes, university officials clammed up, “as if a collective selective mutism had descended upon an administration determined to keep silent in the face of harsh criticism.”

In addition to frustration, a sense of isolation runs through Roy’s memoir. She was an accidental actress in an American melodrama. She came out of it feeling assaulted both directly (by Cho) and indirectly (by university administrators and state officials).

These are among the most common responses of victims in school shootings, and among the least reported. In 10 years as a reporter covering the aftermath of Columbine, I heard many victims express similar feelings. The circumstances run the spectrum, but the sense of re-victimization is remarkably consistent. The killer hurls the first blow, and the worst. But we, the media and the public, collectively put the victims through hell.

Roy conveys the anguish of being caught up in one of these tragedies, and that is the chief contribution of her book. The most heartbreaking scene develops from a stream of mail she received from prison inmates. They had seen her on television and sensed a kindred spirit; they assumed that if she’d agreed to tutor Cho, she would advocate for anyone.

Until those letters, Roy believed that the anguish would pass and she would move on. Now she realized that she was branded: “The situation was irreversible. From some people’s perspectives, I would be imprisoned in a cell with Seung-Hui Cho forever.”

The book works beautifully in such moments, but it can be a long slog between them. “No Right to Remain Silent” is really two memoirs in one: a stark take on the Virginia Tech tragedy interspersed with anecdotes and reflections from a writing instructor’s life.

A novelist and poet, the daughter of an English mother and a Jamaican father, Roy grew up in London and has lived in Arkansas and Sierra Leone. But the book, which she calls a “memoir-critique,” is an odd blend whose parts seem to interrupt, rather than complement, one another. Sprawling stand-alone essays on pedagogy, writing programs and child-rearing seem particularly out of place.

Still, “No Right To Remain Silent” exposes gaping flaws in the system for dealing with dangerously troubled students. The vast majority of school shooters, Roy argues, signal their violent inclinations in advance, often in fiction, poetry or other creative outlets.

“Student-shooters are not in hiding,” she writes. “They are out in the open.” The difficulty is getting them psychological help.

At Virginia Tech, there was no staff psychiatrist to advise the faculty, no one to evaluate the risk Cho posed and no way to compel him to see a counselor. Roy and others had to coax him to go voluntarily, and when he did, the staff at the university’s counseling center was so overtaxed and underfunded that it couldn’t or wouldn’t diagnose him.

For her inability to do more, Roy apologizes to the families of those killed and severely wounded. And despite her feelings of guilt, isolation and frustration, she continues to teach at Virginia Tech. “We teach,” she says in a poem at the conclusion of her book, “peace in the stuttering light, reconcile silence / with the world’s residual, clamorous beauty.”

Dave Cullen, a freelance reporter in Colorado, is the author of the just-published “Columbine.”